Categories
Real World Incidents

Update to Helene Starlink Guide for First Responders

Version 1.1 of our Starlink Guide for First Responders is now available in PDF form with pictures and without pictures for slow connections. They are available here for public use and unlimited distribution.

*** Please note that Starlink products and service plans change often and the information in this guide will expire. This guide was last updated Oct 9, 2024. This guide is meant to be used as a reference and should not be relied upon for life-saving operations or major purchasing decisions. Please use common sense in your decision making and do not stake the success of your operations on the information found in this guide as it is published as a free best-effort product. Politac LLC is not affiliated with Starlink.

For the most accurate and up-to-date information contact Starlink Support at:

https://support.starlink.com


Starlink Guide for First Responders V1.1 with Pictures
https://www.densystems.com/publications/HurricaneHeleneStarlinkFirstResponderGuideWPictures_V1.1.pdf

Starlink Guide for First Responders V1.1 without Pictures
https://www.densystems.com/publications/HurricaneHeleneStarlinkFirstResponderGuideNoPictures_V1.1.pdf

Categories
About DEN

EOC Backup with DEN

Seattle Emergency Operations Center – Wikimedia Commons

A common use case for DEN is to back up Emergency Operations Centers (EOCs). Before, during, or after a disaster is not the time to face technical limitations or lose capabilities due to loss of power, loss of an Internet connection, or loss of facilities.

DEN acts as an always-on backup that can provide teams with a high-speed Internet connection through the cellular network, local WiFi access to mission-critical collaboration tools without any Internet connection, and act as an offline repository for important documents, maps, and files. Even if a facility is lost, DEN can be easily carried to a new location to resume work without missing a beat.

To help back up an EOC, DEN can:

  • Provide a backup Internet connection over cellular networks
  • Provide access to mission-critical applications with no Internet connection including: file sharing, chat, collaborative mapping, and SARTopo
  • Last up to 30 hours between charges
  • Be easily carried between locations in harsh and unforgiving conditions (even while it’s still running)


If you have any questions about using DEN to back up your EOC, let us know!

910-777-5256 | sales@densystems.com | www.densystems.com

Categories
About DEN

COVID-19 Response with DEN (Distributable Emergency Network)

Public safety agencies are facing unprecedented challenges due to the COVID-19 Pandemic. While facing these challenges it is especially important to maintain connectivity and situational awareness.

DEN helps agencies successfully face a variety of challenges by bringing situational awareness, common operating picture, and communications tools into the field. Standard DEN software includes:

  • Offline access to mission-critical applications
  • Collaborative mapping
  • Chat
  • File sharing
  • VOIP phone system

In addition, DEN is now equipped with new tools and data sources tailored to help in the fight against COVID-19 including:

  • Live map layers pulled directly from Federal, State, and private data sources: infection rates, hospitals, test sites, etc.
  • CDC calculators, models, and worksheets
  • COVID-19 document library

DEN is capable of supporting operations at a variety of locations:

COVID-19 Test Sites
Food Distribution Sites
Command Posts
Logistics & Warehouse Operations
Continuity of Operations
Emergency Operations Centers